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Good quality games BUT most important for me, is that their RULES are CLEAR and there are very few ambiguities.
Even in the last days of "The Hill" I was a huge GMT fan. Like others have stated: Graphics,boldness, and almost always well developed games. P500 is a huge selling point as well. Customer service has always been helpful and friendly. At over 200 games, my collection is about 40% GMT...and growing. Best in the business imo.
I like the high quality components. I purchased Battle for Normandy (incl the expansion), Dead of Winter and Caesar: Conquest of Gaul this year and they all look good. The maps make me feel I am actually on the field of battle and the counters are beautiful yet functional at the same time.
The rules are clear to understand, and the customer support is excellent. I just wish they would reprint some of the older games a little faster. All games in the GBACW series are out of print, so I have to wait until they reprint Three Days of Gettysburg etc.
But I guess the one question that could be asked is there anything you don't like about the company? That I would like to hear. For me it be hard to bring up even one thing.
Yeah - they come up with too many games I want and my collection is big enough already.